Refund policy

NO REFUND POLICY

Last Updated: September 2026

At Vyorah, all purchases are considered final. Due to the personal-care and cosmetic nature of our products, we do not offer refunds or returns once an order has been placed.

DAMAGED OR INCORRECT ORDERS

If you receive a product that is damaged, defective, leaked, or different from the product you ordered, please contact us within 48 hours of delivery.

Please provide:
• Order number
• Clear photos/videos of the product
• Photos of the shipping package
• Details of the issue

After verification, Vyorah may provide a replacement where applicable.

ORDER CANCELLATION

Cancellation requests must be made before your order is shipped. Once an order has been dispatched, cancellation may not be possible.

NON-REFUNDABLE SITUATIONS

Refunds will not be provided for:
• Change of mind
• Personal preference
• Opened or used products
• Allergic reactions or skin sensitivity
• Incorrect address provided by the customer
• Delayed delivery caused by the courier
• Products damaged after delivery due to customer handling

For any issue with your order, please contact us through our Contact Us page within 48 hours of delivery.

Vyorah reserves the right to review each request and determine the appropriate resolution.

VYORAH — Brighter. Healthier. More Radiant You. ✨